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Knowledge Base
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Video Tutorials
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Customer Support
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Frequently asked questions
We now have an FAQ list that we hope will help
you answer some of the more common ones.
1. How long will it take for my order to arrive?
We process orders within 1-2 business days. Delivery time depends on your location and shipping method chosen during checkout. Please refer to our Shipping and Delivery policy for more information.
2. What is your return policy?
We accept returns within 14 days of delivery for unused and undamaged products in their original packaging. Please refer to our Return and Refund policy for more information.
3. Do you offer custom orders?
Yes, we offer custom orders for certain products. Please contact us to discuss your specific needs and we’ll be happy to assist you
4. Can I cancel my order?
You can cancel your order within 24 hours of placing it. After that, we may not be able to cancel your order. Please contact us as soon as possible if you wish to cancel your order.
5. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please refer to our Shipping and Delivery policy for more information.
6. How can I track my order?
You will receive a tracking number once your order has shipped. You can use this tracking number to track your order on the carrier’s website.